LendWorksLendWorksDocs

Lender Portal

Guide for lender partners — onboarding, webhook subscriptions, submission management, and notification preferences.

Overview

The LendWorks Lender Portal enables lending partners to receive and respond to broker submissions. Lenders can configure webhook subscriptions, notification preferences, and response workflows.

Onboarding Flow

  1. Register — Create a lender account with business details and lending criteria
  2. Connect — Link to broker organizations via invitation code
  3. Configure — Set up notification preferences and webhook endpoints
  4. Respond — Start receiving and responding to submissions

Webhook Subscriptions

Lender portal users can create webhook subscriptions to receive real-time notifications when submissions arrive.

Events

EventDescription
submission.receivedNew submission from a broker
submission.updatedSubmission details changed
submission.withdrawnBroker withdrew the submission

Configuration

Manage webhooks in Lender Portal > Settings > Webhooks:

  • Add endpoint URLs (HTTPS required)
  • Select events to subscribe to
  • Test deliveries with the ping endpoint
  • View delivery history and retry failed events

Webhook Payload

{
  "id": "evt_550e8400-...",
  "event": "submission.received",
  "timestamp": "2025-01-15T10:30:00Z",
  "data": {
    "submissionId": "sub_d290f1ee-...",
    "brokerOrg": "Premier Business Lending",
    "businessName": "Acme Corp",
    "requestedAmount": "250000",
    "productType": "Term Loan",
    "industry": "Technology"
  }
}

Webhook signatures use the same HMAC-SHA256 scheme as the Broker API. See the Webhooks guide for verification examples.

Notification Preferences

Configure how you receive notifications for each event type:

ChannelDescription
EmailSent to your registered email address
SMSText message notifications
In-AppBrowser push notifications
WebhookHTTP POST to your configured endpoint

Multiple channels can be enabled simultaneously for each event type.

Response Workflows

When a submission is received, lenders can:

ActionDescription
ApproveAccept the application with terms (amount, rate, term)
DeclineReject with a reason code
CounterPropose modified terms
Request InfoAsk the broker for additional documentation

All responses are delivered back to the broker in real-time via the LendWorks platform and webhook notifications.

API Access

Lender portal actions are available through the Broker API for programmatic integration. Contact your broker organization for API key provisioning.